Privacy Policy

1. Who We Are

Twist N Turns Dance Studios ("we", "us", "our") operates dance schools across Kolkata, India. Our registered contact is info@twistnturns.in.

2. Information We Collect

• Enquiry & booking forms — name, phone number, email address, age group, preferred studio.
• Payment processing — transaction reference numbers via Razorpay. We do not store card details.
• Newsletter sign-ups — email address only.
• Website analytics — anonymised usage data via Google Analytics 4 (GA4).

3. How We Use Your Information

• To respond to enquiries and confirm trial or regular class bookings.
• To send class schedules, event updates, and our monthly newsletter (only if you opted in).
• To process and verify fee payments.
• To improve our website and services through aggregated analytics.

4. Sharing Your Data

We do not sell, rent, or trade your personal information. We share data only with:

• Razorpay — for payment processing (governed by Razorpay's privacy policy).
• Google — analytics and Maps embed (anonymised).
• Our internal studio staff — solely to manage your enrolment.

5. Cookies

We use essential cookies for site functionality and analytics cookies (GA4) to understand how visitors use the site. No advertising or tracking cookies are set by us directly.

6. Data Retention

Enquiry and booking data is retained for up to 3 years for operational records. You may request deletion at any time by emailing us.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time. Email us at info@twistnturns.in and we will respond within 14 days.

8. Contact

For any privacy-related queries, write to us at info@twistnturns.in or call +91 98310 18015.