Twist N Turns Membership Guidelines and Policies

Twist N Turns Membership Guidelines and Policies

  1. Membership Information
  • Memberships are lifetime, but cancellations may occur due to noncompliance with the company’s policy.
  • Members who have completed or dropped out can rejoin anytime without paying additional fees. However, if they dropped out, they must wait for three months before rejoining.
  • Twist N Turns reserves the right to membership and can cancel it due to misconduct, miscommunication, or nonpayment, with the possibility of reinstatement upon approval.
  • Members should communicate via email or letter, as verbal communications are not accepted.
  1. Class Attire and Etiquette
  • The dress code is mandatory, based on the dance form.
  • Carry shoes for dance, don't wear them from outside. Dirty shoes are prohibited, and noncompliance may lead to being denied class entry.
  • Bring drinking water, a towel, deodorant, and a change of clothes if needed.
  • Avoid wearing jewellery or wristwatches. Keep belongings at your own risk.
  1. Payment and Refund Terms & Conditions
  • GST charges apply to all course fees.
  • Twist N Turns accepts various credit and debit cards through their secured payment gateway.
  • Twist N Turns is not responsible for fraudulent or disputed transactions. Resolve disputes with your bank or card issuer directly.
  • By using the Twist N Turns website, you agree that all disputes related to fee payment are subject to Kolkata jurisdiction.
  • Registration and class fees are non-refundable and non-adjustable.
  1. General Rules and Regulations
  • E-receipts are provided for monthly course fees. Request a manual receipt in case of technical issues.
  • Notify the office admin of any change in contact information.
  • No extra or compensatory classes are provided for public national holidays.
  1. Discontinuation Process
  • Discontinuation implies not re-joining for at least three months. For shorter breaks, refer to the paid leave procedure.
  • To discontinue, email This email address is being protected from spambots. You need JavaScript enabled to view it. with your reason. Otherwise, outstanding class fees may be due upon re-joining.
  • Management reserves the right to terminate any lifetime membership.
  • Direct all communication to the admin.
  1. Specific Rules for Regular Courses
  • Late fees apply after the due date and can be waived for online payments.
  • Offers, fee structure, and discounts are subject to change without prior notice.
  1. Paid Leave System
  • Paid leave can be applied for twice within a 6-month or 1-year course duration, at a fee of Rs.100 per 14 days.
  • Medical leave requires the submission of valid documents.
  1. Class Schedule and Commitments
  • Junior and Senior courses consist of 42 classes over 6 or 12 months. Fees apply only to these 42 classes.
  1. Certification
  • Eligibility for a certificate requires 80% attendance (39 classes) within the course duration. A break of more than 30 days may lead to ineligibility.
  1. Late Fee
  • Late fees apply after the due date and can be waived for online payments.
  1. Specific Rules for Open Courses
  • A Punch Card must be carried and submitted at the Front Desk before attending a class.
  • Card validity can be extended with an additional charge.
  1. Payment Modes
  • Online payment option is available, in addition to cash, card, and cheque.
  1. Communications
  • Direct all communication with the Admin/Office via email at This email address is being protected from spambots. You need JavaScript enabled to view it..
  1. Child Security
  • Present a child's identity card with a photograph when dropping off and picking up a child.

Thank you, Twist N Turns Management