Twist N Turns Membership Guidelines and Policies
- Membership Information
- Memberships are lifetime, but cancellations may occur due to noncompliance with the company’s policy.
- Members who have completed or dropped out can rejoin anytime without paying additional fees. However, if they dropped out, they must wait for three months before rejoining.
- Twist N Turns reserves the right to membership and can cancel it due to misconduct, miscommunication, or nonpayment, with the possibility of reinstatement upon approval.
- Members should communicate via email or letter, as verbal communications are not accepted.
- Class Attire and Etiquette
- The dress code is mandatory, based on the dance form.
- Carry shoes for dance, don't wear them from outside. Dirty shoes are prohibited, and noncompliance may lead to being denied class entry.
- Bring drinking water, a towel, deodorant, and a change of clothes if needed.
- Avoid wearing jewellery or wristwatches. Keep belongings at your own risk.
- Payment and Refund Terms & Conditions
- GST charges apply to all course fees.
- Twist N Turns accepts various credit and debit cards through their secured payment gateway.
- Twist N Turns is not responsible for fraudulent or disputed transactions. Resolve disputes with your bank or card issuer directly.
- By using the Twist N Turns website, you agree that all disputes related to fee payment are subject to Kolkata jurisdiction.
- Registration and class fees are non-refundable and non-adjustable.
- General Rules and Regulations
- E-receipts are provided for monthly course fees. Request a manual receipt in case of technical issues.
- Notify the office admin of any change in contact information.
- No extra or compensatory classes are provided for public national holidays.
- Discontinuation Process
- Discontinuation implies not re-joining for at least three months. For shorter breaks, refer to the paid leave procedure.
- To discontinue, email
This email address is being protected from spambots. You need JavaScript enabled to view it. with your reason. Otherwise, outstanding class fees may be due upon re-joining. - Management reserves the right to terminate any lifetime membership.
- Direct all communication to the admin.
- Specific Rules for Regular Courses
- Late fees apply after the due date and can be waived for online payments.
- Offers, fee structure, and discounts are subject to change without prior notice.
- Paid Leave System
- Paid leave can be applied for twice within a 6-month or 1-year course duration, at a fee of Rs.100 per 14 days.
- Medical leave requires the submission of valid documents.
- Class Schedule and Commitments
- Junior and Senior courses consist of 42 classes over 6 or 12 months. Fees apply only to these 42 classes.
- Certification
- Eligibility for a certificate requires 80% attendance (39 classes) within the course duration. A break of more than 30 days may lead to ineligibility.
- Late Fee
- Late fees apply after the due date and can be waived for online payments.
- Specific Rules for Open Courses
- A Punch Card must be carried and submitted at the Front Desk before attending a class.
- Card validity can be extended with an additional charge.
- Payment Modes
- Online payment option is available, in addition to cash, card, and cheque.
- Communications
- Direct all communication with the Admin/Office via email at
This email address is being protected from spambots. You need JavaScript enabled to view it. .
- Child Security
- Present a child's identity card with a photograph when dropping off and picking up a child.
Thank you, Twist N Turns Management