Twist N Turns Membership Guidelines and Policies

Twist N Turns Membership Guidelines and Policies

1. Membership Information

• Memberships are lifetime, but cancellations may occur due to noncompliance with the company’s policy.
• Members who have completed or dropped out can rejoin anytime without paying additional fees. However, if they dropped out, they must wait for three months before rejoining.
• Twist N Turns reserves the right to membership and can cancel it due to misconduct, miscommunication, or nonpayment, with the possibility of reinstatement upon approval.
• Members should communicate via email or letter, as verbal communications are not accepted.

2. Class Attire and Etiquette

• The dress code is mandatory, based on the dance form.
• Carry shoes for dance, don't wear them from outside. Dirty shoes are prohibited, and noncompliance may lead to being denied class entry.
• Bring drinking water, a towel, deodorant, and a change of clothes if needed.
• Avoid wearing jewellery or wristwatches. Keep belongings at your own risk.

3. Payment and Refund Terms & Conditions

• GST charges apply to all course fees.
• Twist N Turns accepts various credit and debit cards through their secured payment gateway.
• Twist N Turns is not responsible for fraudulent or disputed transactions. Resolve disputes with your bank or card issuer directly.
• By using the Twist N Turns website, you agree that all disputes related to fee payment are subject to Kolkata jurisdiction.
• Registration and class fees are non-refundable and non-adjustable.

4. General Rules and Regulations

• E-receipts are provided for monthly course fees. Request a manual receipt in case of technical issues.
• Notify the office admin of any change in contact information.
• No extra or compensatory classes are provided for public national holidays.

5. Discontinuation Process

• Discontinuation implies not re-joining for at least three months. For shorter breaks, refer to the paid leave procedure.
• To discontinue, email This email address is being protected from spambots. You need JavaScript enabled to view it. with your reason. Otherwise, outstanding class fees may be due upon re-joining.
• Management reserves the right to terminate any lifetime membership.
• Direct all communication to the admin.

6. Specific Rules for Regular Courses

• Late fees apply after the due date and can be waived for online payments.
• Offers, fee structure, and discounts are subject to change without prior notice.

7. Paid Leave System

• Paid leave can be applied for twice within a 6-month or 1-year course duration, at a fee of Rs.100 per 14 days.
• Medical leave requires the submission of valid documents.

8. Class Schedule and Commitments

• Junior and Senior courses consist of 42 classes over 6 or 12 months. Fees apply only to these 42 classes.

9. Certification

• Eligibility for a certificate requires 80% attendance (39 classes) within the course duration. A break of more than 30 days may lead to ineligibility.

10. Late Fee

• Late fees apply after the due date and can be waived for online payments.

11. Specific Rules for Open Courses

• A Punch Card must be carried and submitted at the Front Desk before attending a class.
• Card validity can be extended with an additional charge.

12. Payment Modes

• Online payment option is available, in addition to cash, card, and cheque.

13. Communications

• Direct all communication with the Admin/Office via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

14. Child Security

• Present a child's identity card with a photograph when dropping off and picking up a child.

Thank you, Twist N Turns Management